Frequently asked questions
What is the return policy?
Return Policy
We want you to be completely satisfied with your purchase from Megamerch.club. If you need to return an item, please follow these steps:
- Contact Us: Email us at megamerch.club@yahoo.com within 14 days of receiving your order. Please include your order number, the item(s) you wish to return, and the reason for the return.
- Return Arrangement: Once we receive your email, our customer service team will respond and guide you through the return process, including instructions for shipping the item(s) back to us.
- Return Shipping: The buyer is responsible for the cost of return shipping. We recommend using a trackable shipping service and obtaining proof of postage.
- Refund: After we receive and inspect your returned item(s), we will process your refund to the original payment method—excluding any return shipping costs—within 7–10 business days.
Please Note: Returned items must be unused, in their original packaging, and in the same condition as received. We cannot accept returns on final sale or customized items.
If you have any questions about our return policy, please contact us at megamerch.club@yahoo.com.
What are the washing instructions?
Washing Instructions
For best results and to extend the life of your garment, we recommend following these care instructions for all our products, regardless of brand, style, or printing method:
- Wash at 30°C (86°F), inside out.
- Do not tumble dry.
- Do not iron directly over the print.
Following these guidelines will help preserve both the fabric and the quality of the design. If you have any questions about garment care, please contact us at megamerch.club@yahoo.com.
When will I get my order?
Shipping Policy
At Megamerch.club, we are committed to providing you with a seamless shopping experience.
Free Shipping: Enjoy free shipping on every order, no minimum purchase required.
Order Processing: After you place your order, we typically process and dispatch it within 5 business days. Please note that business days are Monday through Friday, excluding weekends and public holidays.
Delivery Times: Once your order is shipped, delivery times will depend on your location and the shipping carrier. You will receive a shipping confirmation email with tracking information as soon as your package is on its way.
Tracking Your Order: You can check the status of your order at any time using the tracking number provided in your shipping confirmation email.
International Shipping: If you are located outside of the UK, please contact us at megamerch.club@yahoo.com for shipping options and estimated delivery times.
Contact Us: If you have any questions or concerns about your shipment, please reach out to our customer service team at megamerch.club@yahoo.com, and we’ll be happy to assist you.
Where are your products manufactured?
All Products Made in the UK
Every garment and product from megamerch.club is proudly made in the United Kingdom. Each step of our manufacturing process, from fabric selection to stitching and finishing, takes place right here in Britain.
By keeping production local, we support skilled UK workers, reduce our environmental impact through shorter supply chains, and maintain control over the quality and ethical standards of everything we make. When you buy from us, you’re supporting British industry and craftsmanship, and you can trust that your product is manufactured to the UK’s high manufacturing standards.
If you have any questions about our commitment to British manufacturing, please contact us at megamerch.club@yahoo.com.